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Showing posts from October, 2024

New Complaints System from the Employment Agency Standards Inspectorate

The Employment Agency Standards Inspectorate (EAS) has recently introduced a new system for agency workers to file complaints against recruitment agencies. This new process makes it easier for workers to report issues and helps them understand what the EAS can investigate. This ensures a more efficient and transparent system for all parties involved. How to Make a Complaint If you’re an agency worker and want to complain about a recruitment agency, you must first gather relevant evidence to support your case. This evidence may include written communications with the agency, contracts or terms of employment, assignment or pay documents, timesheets, payslips, and any other supporting documentation. Next, contact the EAS by email or phone and give them a summary of your complaint. It’s important to know that you must allow the EAS to share your name with the agency for them to investigate your complaint. What the EAS Can Investigate The EAS oversees making sure recruit