Legal Recruitment from Ten-Percent Legal

Friday, June 06, 2008

Outsourcing transcription work

I was recently reading an article in The Guardian about outsourcing, and a lifestyle coach who stated that his opinion to try and outsource everything to someone else to do, whether this be a business or at home, and you will reap the rewards yourself in terms of time available and also cost in the long term.

One possibility for law firms is to outsource any transcription work that is not required instantaneously. Ten Percent Legal Recruitment uses, a transcribing company, they specialise in analogue and digital transcription work. The way the service works is quite simple. You purchase an Olympus DSS recorder (I use the DS2300), dictate your letters, blog, articles or statements, plug your handheld recorder into your computer with a USB lead, and download your recordings. You then go into your file manager and click send to email. The recordings are sent to, who return them to you as soon as they are complete, which is usually within 24 hours for anything of a reasonable length. If you would like to try this service, simply email with a recording and see how you get on. I regularly use the service to dictate my blog, I have to say that the speed always impresses me. I know that a lot of law firms are looking into this technology as an option for cutting costs, and if it gives any indication, I estimate that by using the service, I am saving about 40 to 50 percent of the cost of employing a secretary to work out of our offices to do the same work. It also means that you have very enthusiastic workers available at any time, when you use a service like, because they have a bank of transcribers who are all available to do the work, and you do not need to worry about staff being off sick or unavailable or overloaded. The transcribers themselves are home workers on the whole are very grateful for the work, with their lifestyles.

So the next time you have a piece of work and your secretary is unable to do it for you, give a thought as it may be worth trying them out and seeing whether they save you money in the short, medium or long term.

Jonathan Fagan is Managing Director of Ten Percent Legal Recruitment ( He is also a management consultant and regularly advises law firms on a whole range of business issues as well as recruitment. He can be contacted at or on 0845 644 3923.

1 comment:

stephen said...

it is more economical if companies will outsource some of their functions to lessen their cost and concentrate more on more important functions to increase their sales.