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Showing posts with the label Poor Customer Service and how to improve it

Poor Customer Service and How to Improve It

We use a number of job boards to post our vacancies on. One of these job boards is Reed.co.uk. We have been customers of Reed for over 10 years and have always found their job board to be very cost effective and worthwhile, although they really want to sack their PR agency - the TV ads are terrible! They started out as a recruitment agency themselves before setting up a job board and offering other recruitment agents free credits to post on it. Before long they had turned into a major player in the job board market. After Christmas 2018 we saw a spate of job advertisements coming our way from our clients right across the UK and with all shapes and sizes of job vacancies. We were very pleased to see this because our concern was that after Christmas and the arguments about Brexit just before, we would see a dramatic slowdown in work, but this did not happen in the first few weeks of January as we saw an increase in the number of applicants coming our way via our own sites. Email ...